SAP BASIS How to Reset Queue SPAM/SAINT

** Credit Web

Support Package Manager - Reset Queue

Occassionally, when loading Support Packages or SPAM/SAINT Updates, the Support Package Manager (transaction SPAM) can get a bit ‘confused’. A colleaugue had this problem recently, where she was attempting to update the SPAM tool on a 4.6C system. The result was that the Support Package Manager was reporting Queue_Not_Empty .
Some times the cause is simply forgetting to confirm / finish the last SPAM/SAINT update. Once you’ve eliminated this, you need to start checking what the TMS mechanism thinks has happened. To check what is in the TMS buffers, logon to the Operating System, change directories to /usr/sap/trans/bin and execute the following:
tp SHOWBUFFER -D SOURCESYSTEMS= TAG=SPAM
</CODE< p>
Basically you need to reset the SPAM Queue to match the TMS buffers. To remove entries from the internal SPAM Queue, uUse the function module (transaction SE37) OCS_RESET_QUEUE. Execute it with parameters IV_TOOL=SPAM, IV_FORCE=X. To remove entries from the TMS buffer, execute the following command (change directory to /usr/sap/trans/bin first), where SAPKXXXXX is the ‘offending’ Support package or SPAM/SAINT Update:
tp delfrombuffer SAPKXXXXX pf=/usr/sap/trans/bin/TP_DOMAIN_.PFL
Before restarting the Support Package import, ensure that you’ve removed all files from \usr\sap\trans\tmp and make sure there is no other TP process or R3trans process running in the system at Operating system level.